Medical Receptionist

Mt. Baker Imaging is seeking a full-time receptionist for our Reception Team. We’re looking for an employee who has exceptional customer service skills, excellent interpersonal communication skills and a high level of attention to detail and accuracy.
Job Summary: Continuously exemplifies the mission, values and customer service philosophy of Mt. Baker Imaging. Greets patients or others arriving for appointments and obtains/verifies all demographic and billing information.
This position includes, but is not limited to, the following duties:
  • Greet patients and visitors in person and by phone
  • Obtain/ update all necessary patient information to accurately register/ admit patients for their exams
  • Verify/ obtain demographic and insurance information
  • Provide patients with necessary questionnaires, waivers and company paperwork (including HIPAA and other requirements)
  • Handle and screen overflow of incoming calls, Forward calls as indicated
  • Handles routine billing questions and receiving patient payments
  • Make appointment confirmation calls as needed, which may include verbal exam prep instructions
  • Performs related duties as assigned by supervisor or other management personnel
Performance/ Skill/ Education Requirements:
  • Demonstrates strong organizational skills
  • Excellent interpersonal communication skills with all staff including technologists, support staff, physicians and hospital staff
  • Ability to maintain confidentiality at all times
  • Demonstrates problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
  • Ability to schedule patients with a high level of accuracy
  • Knowledge of computers and equipment functionality as related to the job tasks
  • Demonstrates ethical and professional conduct
  • Ability to function in a computerized medical environment which includes maneuvering through the RIS and general computer/ telephone office systems
  • Above average communication skills, on telephone and in person
  • High attention to detail required
  • Strong spelling/grammar skills
  • High School Diploma or equivalent preferred
  • 2 years relevant experience, preferred
Pay: Starting pay $18.37 – $20.00 DOE Benefits:
  • 401(k) Retirement Plan with employer profit sharing contribution
  • Paid Time Off Plan for vacations, sick leave and holidays
  • Health Insurance
  • Dental and Vision Reimbursement Plan
  • Health Savings Account
  • Flexible Spending Accounts, Health and Dependent Care
  • Employee Assistance Program
  • Voluntary Life Insurance and Short Term Disability Insurance

https://mtbakerimaging.submittable.com/submit/292684/medical-receptionist

Imaging Scheduler

Mt Baker Imaging has an full-time opening on the CT/MR Support Team and is looking for someone who has exceptional customer service skills, excellent interpersonal communication skills and a high level of attention to detail and accuracy.
Summary: Assists the technologists and radiologists with patient throughput, patient safety, clerical and logistical operations. 
Duties and Responsibilities:
  • Schedule exams in a friendly and professional manner
  • Communicates and coordinates with other departments and facilities in a friendly and professional manner
  • Obtain clinical indications for exam
  • Obtain demographic information, including insurance and authorization requirements
  • Provide exam prep and other exam information/ instructions
Various tasks including but not limited to reviewing and entering lab values, reviewing orders and obtaining comparison imaging studies.
Qualifications and Requirements:
  • Exceptional customer service skills
  • Excellent interpersonal communication skills with all staff including technologists, support staff, physicians and provider offices
  • High level of attention to detail and accuracy required
  • Above average communication skills, on telephone and in person
  • Ability to maintain confidentiality at all times
  • Demonstrates problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
  • Knowledge of computers and equipment functionality as related to the job tasks
  • Demonstrates ethical and professional conduct
Pay: Starting pay $18.65 – $21.00 DOE
Benefits:
  • 401(k) Retirement Plan with employer profit sharing contribution
  • Paid Time Off Plan for vacations, sick leave and holidays
  • Health Insurance
  • Dental and Vision Reimbursement Plan
  • Health Savings Account
  • Flexible Spending Accounts, Health and Dependent Care
  • Employee Assistance Program
  • Voluntary Life Insurance and Short Term Disability Insurance

https://mtbakerimaging.submittable.com/submit/292689/imaging-scheduler