Does Mt. Baker Imaging charge a facility fee?

No, Mt. Baker Imaging is an independent, outpatient diagnostic imaging facility in Whatcom County and does NOT charge a facility fee for services.

 

Does Mt. Baker Imaging have up-to-date equipment?

Mt. Baker Imaging offers the only full-service Women’s Diagnostic Center, including 3D mammography, and breast ultrasound and biopsy services in Whatcom County. Mt. Baker Imaging is also home to the most advanced CT scanner in town, providing low-dose imaging access for our most sensitive patients.

At Mt. Baker Imaging, we continually assess and identify opportunities for new innovations, including the 3T MRI set to arrive in the fall of 2019. Our dedication to innovation is to ensure we are offering faster, more comfortable imaging to our patients with unparalleled image clarity.

 

Can any radiologist read an X-ray, MRI, or other scan? What are the qualifications of the doctors at Mt. Baker Imaging?

A radiologist is a physician trained to evaluate imaging studies to make recommendations for medical care. Like other fields of medicine, radiology has subspecialties where the radiologist can complete additional specialized training in an area. Therefore, the true value of a medical scan is realized when a highly skilled radiologist who is specialized in an area of medicine interprets what the scan is showing and delivers that message to the healthcare provider who ordered the test, providing further consult with the ordering physician to explain how the images may be used in context with historical data and options for future care if needed.

The doctors at Mt. Baker Imaging have decades of experience across numerous specialities including women’s health, neuroradiology, cardiovascular radiology, bone and joint disease, interventional radiology, and more.  They provide detailed evaluations to ensure ordering physicians have a comprehensive understanding of what the image is and is not showing and are readily available for further consultation if needed, so that the patient can receive the most accurate diagnosis and well thought out treatment plan and care.

 

Does Mt. Baker Imaging have equipment available with low-dose testing capabilities, for sensitive populations like children?

Yes, we offer low-dose CT scanning to ensure the health and safety of our most sensitive patients.

 

Why can’t I get an imaging test the same day my doctor ordered it? Will Mt. Baker Imaging help assess my insurance benefits before my procedure?

We are committed to transparency in medicine at Mt. Baker Imaging. As such, we do not charge any facility fees at our outpatient facilities, and we work with you to receive pre-authorization BEFORE your imaging procedure.  This may sometimes take a day or two to hear back from your insurance provider, but we believe it’s worth the wait for non-emergent situations. Informed healthcare begins with patients understanding their insurance benefits and potential costs up-front, whenever possible.

 

Do you accept my insurance? How much will my tests will cost?

If you would like an estimate for your procedure, please call  360.788.9195 with the name of your procedure (ie. MRI of the head with no contrast) and if you are self-pay or are covered by an insurance plan (need name of insurance plan and your insurance card information). Mt. Baker Imaging has contracted with the majority of the insurance payers in Washington state and can send them a claim for your services.

 

I had testing done at the hospital, not Mt. Baker Imaging. Why am I receiving a bill?

The physicians of NW Radiologists care for patients in our physician owned outpatient facility, Mt. Baker Imaging. These same doctors are also the local, trusted providers contracted to evaluate the images taken by PeaceHealth, within the hospital. Hence, for hospital procedures you will receive a bill from Peace Health for the testing that was performed at the hospital, and a separate bill from NW Radiologists for the reading of your test results that were delivered within the local hospital.

Why did I receive notification that my account has been turned over for collections?

If your payment does not process or your insurance rejects your claim, our billing department will reach out to you for payment.  If the billing department does not receive payment, you may receive a pre-collection call. If you think you have received this call in error, please contact the billing department for Mt. Baker Imaging at 888.436.7291 or NW Radiologists at 866.287.3726 so we can help investigate whether there was insufficient or incorrect information for your insurance provider to process your claim.